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Preguntas más frecuentes

  • Important
    If you are already in other treatment, I should know this: I cannot do therapy without permission from your psychiatrist or psychologist . Consultation with the doctor responsible is also mandatory in the case of organic brain damage, seizure disorders and mental illnesses. I do not treat any medically diagnosed illnesses, but can be consulted as a complementary therapist if your doctor or psychiatrist agrees. Of course, I am bound by confidentiality. I expressly make no promises of healing and give no guarantees of success. As a professional therapist, I only use proven methods and my knowledge to activate the client's powers of self-recognition and self-healing. As with any therapy, talk therapy or coaching can have different success rates for each individual. The chances of success depend on various factors, including the client's individual situation and the client's readiness for the process. Because these factors vary from person to person, as a reputable therapist, I cannot guarantee the success of therapy.
  • How can I contact you?
    Please use my contact form (SSL encryption) to contact me personally. I will then contact you by email within 24 hours.
  • Is there an agreement or contract?
    I will send you my non-disclosure agreement and the consulting contract as advance information.
  • How much do fees cost?
    You pay for the session in cash or by bank transfer (PayPal and credit card payments are also possible but involve additional costs). My fee is not reimbursed by the health insurance companies. According to §19 UStG no sales tax will be charged.
  • How can I get an appointment for the first consultation?
    If you are interested in getting to know each other, we will arrange an initial consultation of 30 minutes by email, which is free of charge for you. The conversation can be held as a telephone or video consultation.
  • How can I attend the initial consultation?
    Free of charge, approx. 30 min. In this non-binding and free conversation, you can get a first impression of me. We will discuss your current situation and what support I can offer you. You can then decide at your leisure whether you want to work with me.
  • Do I have a chance to get a service for planning and collaboration?
    In addition to personal advice, I also offer telephone advice, online advice, or walk & talk advice for walks. Together we will arrange the further dates, which will be individually adjusted.
  • I have paid the consultation fee, what is the next step?
    As soon as you have filled out the consulting contract and transferred my fee for the online consultation: I will send you the link for the first video consultation. I prefer the video consultation to the phone because this variant is most similar to a personal conversation. Here, too, the camera can be switched off at any time if desired. If you still prefer the phone, this is also possible. In the case of non-online consultations, we discuss the process together individually.
  • How can I cancel an appointment?
    Any cancellations of appointments must be made at least 24 hours in advance, otherwise the fee for the consultation is due and cannot be credited for a new session. A new appointment can be arranged on request.
  • What is heart counseling? How can I be a part of it?
    Every Friday from 1:00 p.m. to 3:00 p.m. I am there for you on a voluntary basis. I also accept calls with withheld numbers. So you can remain anonymous if you wish. Please remember, the conversation is free. If I can't take your call because I'm on a call, please try again next Friday. I also offer you written advice for those who prefer the written form. Write me which conflict concerns you, in long formulation or in short key points. So that we can find a solution for your request together. Because just by writing, you will experience mental relief. The heart counseling is staffed on Fridays from 1:00 p.m. to 3:00 p.m.
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